As stated in your membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason.
1. Any contracted member may put their membership “on hold” in exchange for a $15.00 per month hold fee for a maximum of three (3) months within 12 months. The hold must be at least 21 days to qualify. This includes, but is not limited to, medical suspension, injury, work-related absence, or travel.
2. Membership hold requests must be submitted no less than 5 business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.
3. Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume. If you chose to cancel your membership during the hold period, the standard 30-day notice requirement stated in your membership agreement is applicable and the final months membership payment will be due. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).